Dec 05: feedback on the newsletter

Dear readers

First of all I'd like to wish you all a great Christmas break (or whatever holiday you are taking) and an entertaining and prosperous new year.

Secondly - a request.  By now you will have read several of our Excitant newsletters with anecdotes, advice and best practice in.  You will also have browsed the site and case studies. http://www.excitant.co.uk/pages/case_studies.cfm I'm sure you have found plenty to think about, haven't you?

So, in return I would welcome some feedback, such as:

• What do you think of the newsletter,
  
  • what do you like?  
  • what don't you like?
  • what would you like more of?
• What do you think of the site site,
  
  • what do you like?  
  • what don't you like?
  • what would you like more of?
• What have you applied or found most useful from the hints and tips? 
  
  • What changes have you made as a result of the newsletter?
  • What have you achieved using this approach?
  • What have you found most useful?

Just drop an email to me at feedback@excitant.co.uk Let us know what is most useful so we learn and improve.

Many thanks

Phil Jones

Excitant Ltd

www.excitant.co.uk

Sep 05: Excitant Newsletter - Introduction

Thanks for signing up to the Excitant newsletter covering Strategy, performance management and the Balanced Scorecard.  Apologies if you got a blank one recently.  As a niche consultancy specialising in this area, our aim with this newsletter is to inform, question and make you think about how you plan, communicate and manage the strategy process.  Because, what is true about life, is true about how you tackle strategy:

"If you always do what you always did, you will always get what you always got"   

In this edition:

1.       What is not in the books:

New pages highlighting some of the design and implementation issues you will not find in the Balanced Scorecard books.  Having worked for the originators and on dozens of scorecards over nealy 10 years, we have some unique insights into making them work properly.  www.excitant.co.uk/pages/Not_in_the_books.htm

2.       Top tips: Sharing some of our experience

Measure madness:  So many people introduce measures, never explain why and then wonder why dysfunctional behaviour develops.  Here we explain one critical reason you should never use a measure without explaining why.  www.excitant.co.uk/pages/Top_tips_measure_madness.htm

3.       A sideways look: Topics around the edge of strategy.

Leadership with horses.  Recall when you last met a new employee and were introducing them to the team and their tasks.  Now imagine if that person were a horse.  How would you talk to, motivate and gain its respect?  Working with horses can help you understand your underlying leadership style.  Hear about our experiences in this case study: Go to www.excitant.co.uk/pages/case_studies.cfm and select the "Horses and leadership" pdf at the bottom of the page

4.       Excitant news: About our business

We recently raised more that £600 for Research Autism.  Read more here: www.excitant.co.uk/pages/press_releases.htm. 

As you think how these things apply to your organisation, you may start to wonder where best to get help. Just give us a call and we'll be glad to discuss it with you.

Phil Jones, Managing Director
Excitant Ltd