Tuesday, 25 April 2006

Apr 06: More balanced Scorecard case studies

Excitant Newsletter:  More case studies, easier access to them


Dear Subscriber


We have made some improvements to the site that includes a few more case studies and better access.  People like yourself have subscribed to our newsletter, though many come to the site and just read the case studies.  So we have put the case studes behind a page that requests sign-up. 

Don't worry, you can access them easily.  Just go to http://www.excitant.co.uk/pages/case_studies_access.htm 
and you can access all the papers and case studies.

Either put that page in your favourates ir keep this e-mail so you can easily access them when you need them.  As new ones get added we'll send the link again.  Here are the ones that are now far easier to access:
  • Balanced Scorecard in Retail: How examining the strategy map exposed a potential loss of revenue and income for the future.
  • Cross organisational synergy: How our approach to strategic analysis management exposed opportunities for improved synergy and resulted in the organisation moving up in its national rankings
  • Strategic learning in Management teams meetings: Using strategy maps and strategic learning to improve the effectiveness of management team meetings.
  • Changing customer focus and profitability: Using a "Strategy focused Balanced Scorecard" approach in Financial services to re-orientate the organisation towards more profitable customers.
  • Simplifying executive reporting: Example of how we dramatically simplified, and at the same time made clearer, management reporting in a large retailer
  • Uncovering £40m worth of savings: An example of strategic alignment using the Strategy map to assess strategic initiatives and investments. Resulted in identifying £40m worth of savings from a £100m portfolio of projects.
  • Shareholder return and the strategy: An example of where poorly chosen "Strategic goal" lead to unhelpful management behaviour and, long term, was unachievable. However the topic had become un-discussable until we revealed it.
  • They don't get the strategy: They do now. An example where the strategy was not being successfully commnicated, until we used our techniques to get the message across in the richest way to all the people.
  • Getting the strategy into peoples'heads. Despite there being a lot of communication, "As is" was continuing. Solving two examples where the strategy was not understood.
Any problems, just give me a call


Happy reading


Phil Jones
Excitant Ltd

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